Sidewalk Ambassadors

They’re knowledgeable. They’re friendly. They’re eager to assist and entertain. 

They' re the Ambassadors of downtown Portland, also known as Portland's street-level concierges, and they’re eager to be of service to those seeking directions or other information about downtown. 

Since April 2, 2002, these green-clad characters have maintained a visible and hospitable presence in the downtown area.
The Ambassadors are easy to recognize in their green and white Columbia jackets adorned with an "i". The Ambassadors stroll the streets of the Downtown Clean & Safe District Tuesday through Saturday, from 10 a.m. to 6 p.m. ready to be of assistance.

When the Clean & Safe program was established in 1988, it was designed to enhance the safety and security of the downtown area. Since 2002, the Ambassador team has focused on hospitality.

They have been trained in the history of Portland, its retail establishments and attractions, city transportation and more. The Ambassadors also make an effort to keep the downtown area safe and are prepared to be of assistance in the case of an emergency. Some have received training in basic first-aid and food, shelter and crisis intervention services. They report any illegal activity or mischievous behavior they witness. 

The next time you are lost or in need of information, look for a friendly face in green. The Sidewalk Ambassadors will help make your downtown Portland experience a fun and memorable one.

Bicycle Kiosks Information 

The Ambassadors staff several mobile bicycle information kiosks, located within the Downtown Clean & Safe District. The kiosks change location daily so please call 503.224.8684 for the up-to-the-minute location. The kiosk is stocked with maps, dining guides and brochures that feature downtown information. This last year, the program has added two additional bicycles to the fleet so keep your eye out for the roving Ambassadors in green.

Ambassador Hours 

Tuesday - Saturday: 10:00 am to 6:00 pm

For more information about the Ambassador program call 503.224.8684.