DOWNTOWN PORTLAND, OR
CLEAN & SAFE DISTRICT

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April 2018

 

Security Profile: Felipe Pedro-Lopez

Prior to coming to Portland Patrol Inc. (PPI), Felipe Pedro-Lopez worked as a freighter at the Cascade Station Target store when a co-worker told him about PPI. Felipe took the initiative to look up the company online and even ventured downtown to see more about it. With the ambition to become a law enforcement officer, Felipe realized the work and experience he would gain working at PPI would help him tremendously in that endeavor.
 
At this time, Felipe was finishing college at Pioneer Pacific where he was earning a major in criminal justice. He was also working as an intern at the West Linn Police Department doing data entry and ride-a-longs with police officers. Felipe applied to work at PPI and was ultimately hired on March 4, 2016. While at PPI, he has been a valuable asset to the company as well as the community at large in the Downtown Business District. As a bike officer, Felipe is able to cover a large area in a short period of time while responding to calls in a timely fasion.

Felipe exemplifies the mission of PPI by solving problems concerning issues of pulic safety and disorder by providing excellent customer service to the many citizens and businesses in the downtown area. He is also demonstrates the values of the company which include integrity, professionalism, customer satisfaction, accountability and continued improvement on how we do our job.

Felipe is a family man as well. He and his high school sweetheart welcomed their first child, a son, back in August 2017. He enjoys spending time with his family and friends, and of course, being a new father.

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Director Park cafe space for lease

Portland Parks and Recreation has released an official RFI (Request for Interest) for future tenants of the Director Park cafe space, which was recently vacated by a tenant at the conclusion of their lease. The Parks Department is seeking a new tenant who will positively enhance the experience of park users, businesses and residents surrounding the park, as well as visitor experience downtown. The following food uses are desired for the premises: Restaurant featuring on-site food and beverage preparation and service, and/or a café featuring pre-made or delivered food and/or on-site beverages.
 
Are you interested in leasing the space or know a business that is expanding or looking for space downtown? Please read more information here.

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TriMet Goose Hollow track repair project begins May 6

TriMet is working on a repair project to improve the track area in Goose Hollow near Providence Park. The project is slated for Sunday, May 6 to Friday, May 11. The MAX Red and Blue lines will be disrupted, and Providence Park and Kings Hill stations will be closed during this period. Westbound shuttle buses will run between the Galleria at SW 10th and Goose Hollow Max stations. Eastbound shuttles will run between Goose Hollow and Library SW 9th Stations. Shuttle buses will run every five minutes most of the day. Plan alternative travel times and routes in advance.
 
Read more about the project here.

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New ashtrays on Big Belly solar compactors set for May

In May, look for information about additional sidewalk amenities, including ashtray receptacles on Big Belly solar trash compactors. The ashtrays will cut down on cigarette butts that litter the sidewalks. Clean & Safe is also working with the city to roll out new high-capacity garbage bins at high-traffic areas downtown, including the food cart lots by summer.

In April, Clean & Safe installed 16 additional newsracks around downtown, at locations where an assorted collection of freestanding newsracks could be found. The co-located boxes provide these local publications to downtown workers and visitors in clean and orderly setting.

The new locations include:
  • 3rd and Jefferson
  • 3rd between Madison and Main
  • 3rd and Salmon
  • 4th and Main
  • 6th and Main
  • 6th and Salmon
  • 3rd and Pine
  • 4th midblock between Oak and Stark
  • 5th and Stark
  • 5th and Washington
  • 10th and Washington
  • Park and Morrison
  • 3rd and Yamhill
  • 3rd and Morrison
  • Taylor between Park and 9th
  • 5th and Alder 

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Porter Hotel celebrates new location with ribbon cutting

The Porter Hotel, part of the Curio Collection by Hilton had its ribbon cutting on April 4, 2018. This hotel is perfectly located in the Fountain District near premier shopping, world class restaurants and the Keller Auditorium. It offers boutique rooms and suites, and amenities such as Meditation Spa Sauna, fitness center, four terrific restaurant choices and so much more.

For more details, visit their website here.

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Seeking Sidewalk Ambassadors for summer!

Do you love downtown Portland? Is anyone you know looking for a Summer job? Downtown Portland Sidewalk Ambassadors have positions available in their team! You'll be interacting with downtown visitors, giving shopping and restaurant recommendations, directions and helpful information in the retail core. Plus, you'll be working outdoors in the beautiful Portland weather!

To learn more and apply, follow this link.

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March 2018


Sidewalk Ambassador Profile: Merlin Varaday

The Sidewalk Ambassadors recently bid farewell to one of their longest running employees, Merlin Varaday. Merlin was with Clean & Safe for more than 10 years, providing information, wayfinding and lots of smiles to all downtown visitors. Through her work with the Sidewalk Ambassador program, Merlin was able to gain more exposure to the local hospitality industry.

With her depth of experience as a Sidewalk Ambassador, Merlin secured her dream job as a concierge in the upcoming Porter Hotel. We are so excited for Merlin and this new opportunity. Though we miss her smiling face on the street, we know she will continue her work ensuring downtown visitors have a great experience in our city. Below is some thoughts from Merlin as she relfects on her time as a Sidewalk Ambassador.

Working in the downtown Portland Sidewalk Ambassador program has been a life-changing experience for me. This program is something I am incredibly proud to have been a part of. It's just such a neat idea! You travel to a city and there are people who are there to make you feel welcome and ensure you get the most out of your visit.

These "mobile concierges" are a friendly, welcoming presence offering many different types of information. On a given day, Ambassadors will provide wayfinding assistance, help guests with transit trip planning, offer suggestions for their itinerary (including directing visitors to our attractions and tours), give dining and performing arts recommendations, and help guide our customers towards the best (tax-free!) shopping. In Portland's team, we all learn as much as we can about every area, but also, each Ambassador has a focus or "superpower." We strive to make our recommendations as customized to our guests as possible. It always made feel so excited when I got the chance to meet a party a while later, and they would tell me how they were enjoying everything!

How do the Sidewalk Ambassadors get all this knowledge? In addition to our initial training, we each conduct at least one "Business Visit" each day. These visits also serve to promote the value of our program to the downtown businesses. At the end of the day, our team shares what we learned with each other. That way, new business openings, upcoming events, a fantastic sale or that exciting new Happy Hour special are always at the top of our minds.
In addition to providing hospitality and information, the Ambassadors are a set of "eyes and ears", making downtown safer and more secure, without being obvious about the need for security. Downtown Ambassadors increase livability in the city center in a way that appears whimsical and fun.

My favorite part of working as a Sidewalk Ambassador was meeting international visitors. On an average day, each team member will interact with 50-100 visitors from many domestic states, and up to five to seven countries! Our recent stats showed that this amounts to about 35,000 visitors each year (enough people to fill Oregon City) from more than 70 countries!

It's a lot of fun to meet people from all over the world. We try to learn how to say "hello," "thank you" and "goodbye" in as many languages as we can, so we can make them feel as welcome as possible. Some countries we receive visitors from most frequently are Australia, New Zealand, the U.K., Germany, Japan and China. From what I understand, Portland's destination marketing efforts are currently focusing on bringing more visitors from countries such as France, Brazil and Korea. We definitely met more guests from those countries recently!

Finally, the best part of working in the downtown Portland Sidewalk Ambassador program for me was "bringing my heart to work." I feel that the true product of the Ambassador program is the human connection - something that could never be replaced by using a search engine, or obtaining the information any other way. Someone is there to walk up to you, look you in the eye, and find out how they can help make your day better. We need more of that in the world, don't you think?


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Don't miss Porltand Dining Month!

Portland Dining Month is halfway done! The popular city-wide promotion organized by Travel Portland offers three course dinners for $33 every day in March with more than 100 restaurants participating. For every reservation booked online via PortlandDiningMonth.com, a donation will be made to the Oregon Food Bank.

Downtown Portland is a sponsor of this promotion. Be sure to follow our social media accounts throughout the month as they showcase menu options from some of downtown best eateries!

Participating downtown restaurants include: Al Amir, Alto Bajo, Bamboo Sushi, Bistro Agnes, Cassidy’s, Clyde Common, Departure, East India Co, Fogo de Chao, Headwaters, Higgins, Hopcity Tavern, Imperial, Jackrabbit, Jake’s Grill, Lechon, Little Bird Bistro, Mama Mia Trattoria, McMenamins Zeus Café, Mother’s Bistro, Nel Centro, Park Kitchen, Picnic House, RingSide Fish House, Ruth’s Chris Steak House, Saucebox, Southpark Seafood, Swank and Tanner Creek Tavern.

For more information, including menus, visit PortlandDiningMonth.com.

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Improvements to District Amenities downtown begins with more newsracks

As part of the Clean & Safe annual fees, the city collects funds for Holiday Lighting. Clean & Safe currently places holiday lighting on 70 blocks throughout downtown from Nov. 1 through mid-March. Over the years, many property owners in other parts of the district have asked for lighting and amenities in other areas of downtown. Portland City Council updated the code about four years ago to allow Clean & Safe to spend these funds on District Amenities - anything that improves the safety, function and appearance on downtown sidewalks, including Big Belly solar trash compactors, garbage receptacles and co-located newspaper boxes.

This month, Clean & Safe will roll out 16 additional newsracks around downtown, at locations where you currently find an assorted collection of freestanding newsracks. The co-located boxes provide these local publications to downtown workers and visitors in clean and orderly setting.

The new locations include:
  1. 3rd and Jefferson
  2. 3rd between Madison and Main
  3. 3rd and Salmon
  4. 4th and Main
  5. 6th and Main
  6. 6th and Salmon
  7. 3rd and Pine
  8. 4th midblock between Oak and Stark
  9. 5th and Stark
  10. 5th and Washington
  11. 10th and Washington
  12. Park and Morrison
  13. 3rd and Yamhill
  14. 3rd and Morrison
  15. Taylor between Park and 9th
  16. 5th and Alder
In May, look for information about additional sidewalk amenities, including ashtray receptacles on Big Belly solar trash compactors; the ashtrays will cut down on cigarette butts that litter the sidewalks. We are also working with the city to roll out new high-capacity garbage bins at high traffic areas downtown including the food cart lots by summer.

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O'Bryant Square Park and SmartPark garage closed indefinitely

On March 5, the Portland Bureau of Transportation (PBOT) and Portland Parks & Recreation (PP&R) announced that PP&R’s O’Bryant Square will be closed indefinitely due to structural issues in the parking garage beneath the downtown plaza. The public is encouraged to stay away. Learn more here.

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Urban Falconry: A very Portland solution

Get a glimpse at how the idea of the falcon program came to be and how organizations like Clean & Safe, Portland Mall Management and Integrated Avian Solutions came up with the perfect "Portland" solution. Watch the episode here.

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February 2018


Secuirty Profile: Kristina Kilgour


Kristina Kilgour started with Portland Patrol Inc. (PPI) in July 2017 as the AM dispatcher. She came to PPI highly recommended by the Washington County Sheriffs Office, where she was an intern assisting with several highly important projects.

As the first person callers have contact with, Kristina has set a high standard of providing great customer service while assisting customers in determining their needs for Security and Cleaning. She understands the importance of dispatching both security and cleaning employees quickly so customer’s requests are dealt with in a timely manner. Kristina also compiles and generates one of PPI's time consuming monthly reports.

When taking over this project, Kristina was very proactive in finding an improved process that would save time and ensure the report is completed prior to the due date. She has become a great asset to PPI.


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Latest weapon in the war on crow poop: more birds


READ THE ARTICLE.





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Downtown Portland paradox: More crime, public perceptions threaten growth, retailers say


READ THE ARTICLE.


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Fashion fans, rejoice! Zara is opening a massive store in Portland's Pioneer Place this year


READ THE ARTICLE.


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Downtown Portland growth continues apace, 40 new buildings going up, more jobs


READ THE ARTICLE.



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Naito Parkway lan closures during Burnside Bridge repairs begin Feb. 19


The inside (left) traffic lanes on Naito Parkway will be closed in both directions under the Burnside Bridge from Monday, Feb. 19 through Friday, March 2 due to repair work on the bridge. The outside (right) lanes will remain open north and southbound on Naito Parkway during this work.

The lane closures will allow Hamilton Construction to repair concrete on the underside of the bridge above the roadway. The lane closures are less than two blocks in length (between SW Ankeny and NW Couch St.). The lanes will be closed 24 hours a day and on weekends during the work.

The repairs are part of Multnomah County's Burnside Bridge maintenance project. For project information, visit www.multco.us/burnside-bridge-projects/burnside-bridge-maintenance-project.


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Portland Dining Month is back!


Portland Dining Month is back! The popular city-wide promotion organized by Travel Portland offers three course dinners for $33 every day in March with more than 100 restaurants participating. For every reservation booked online via PortlandDiningMonth.com, a donation will be made to the Oregon Food Bank.

Downtown Portland is a sponsor of this promotion. Be sure to follow our social media accounts throughout the month of March as they showcase menu options from some of downtown best eateries!

Participating downtown restaurants include: Al Amir, Alto Bajo, Bamboo Sushi, Bistro Agnes, Cassidy’s, Clyde Common, Departure, East India Co, Fogo de Chao, Headwaters, Higgins, Hopcity Tavern, Imperial, Jackrabbit, Jake’s Grill, Lechon, Little Bird Bistro, Mama Mia Trattoria, McMenamins Zeus Café, Mother’s Bistro, Nel Centro, Park Kitchen, Picnic House, RingSide Fish House, Ruth’s Chris Steak House, Saucebox, Southpark Seafood, Swank and Tanner Creek Tavern.

For more information including menus, visit PortlandDiningMonth.com.


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January 2018

A MESSAGE FROM PETER ANDREWS - CLEAN & SAFE CHAIR

This year as we celebrate the 30th Anniversary of Clean & Safe, we are relaunching our online newsletter to keep district members up to date on issues of importance and interest. The newsletter will contain articles regarding the work of Clean & Safe, events, as well as links to research, partners and resources. When our downtown is vibrant, clean and safe, the whole city flourishes.
 

Cleaner Profile: Chris Perkins

Chris Perkins started in the Clean & Safe trainee program in May 2014. Right from the start he showed incredibly strong work ethic and the desire to learn new skills. Chris would frequently be seen jogging with his cleaning cart to service calls, because he understands how important these calls are to the businesses who requested the cleanups. Chris shows pride in everything that he does at Clean & Safe, which helped him quickly get promoted to a regular union position as a Bus Mall Barrel Pusher. His enthusiasm and passion for his job continued on the Bus Mall as the level of cleanliness increased. One of his duties in this position was to train all new Portland Mall Management, Inc. (PMMI) trainees. He quickly became a mentor to these new employees as he was a very thorough trainer and was available for questions that may arise in the future. His training skills extremely elevated the knowledge of all incoming trainees and has continued to impact the level of training that new employees receive today.

In May 2015, Clean & Safe added a second special projects bike to their fleet. Chris jumped at this opportunity to get to ride a bike and cleanup 213 blocks of downtown Portland. He was able to fill in the gaps of weekends and early morning, in which there was not a special projects bike before. His presence on the bike was not only noticed by staff, but the business community also. There would frequently be phone calls to the Clean & Safe office from businesses praising his work ethic and his fantastic attitude, even when he had to clean up some not so pretty messes. Recently, Chris was promoted to Clean & Safe Crew 2, where he is a mentor and a leader to the trainees that are in the program. Chris has proved that he an asset to Clean & Safe, Central City Concern and everyone that works or visits the downtown area. We are extremely thankful grateful to have Chris a member of our team.

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Survey shows downtown employment is healthy

The 2016 Downtown Business Census & Survey shows employment in downtown Portland increased by 2 percent between 2015 and 2016, from 97,281 to 99,031 jobs. Additionally, the number of businesses downtown increased by 4 percent, from 4,770 to 4,958. While this indicates that employment in downtown is thriving, feedback continues to point to downtown livability issues. While 95 percent of respondents said they feel downtown is safe, half of respondents said downtown cleanliness needs improvement. Top factors influencing businesses locating or staying in downtown include: 1) central location; 2) proximity to other businesses; and 3) access to public transportation. Areas identified that need to be addressed include 1) transients, 2) panhandlers, and 3) parking. The number of people taking public transportation continues to drop, while driving alone is rising; currently 53 percent of downtown workers drive. The number of bike commuters remains unchanged from 2015 at 5 percent.
 
The Downtown Clean & Safe District conducts the Business Census & Survey each year, surveying employers within the I-405/I-5 loop. The district partners with Prosper Portland on employment data provided by the state of Oregon. Survey data was gathered from October 2015 to October 2016. Read the survey results.

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Clean & Safe releases cleaning stats for 2017

Below are the cleaning stats from Clean & Safe for 2017.
 

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"Downtown Portland Wonderland" campaign results

The Downtown Marketing Initiative (DMI) organizes the holiday promotional campaign. The 2017 downtown holiday campaign began Nov. 16 and ran through Christmas. The theme “Downtown Portland Wonderland” was conveyed through a series of modular downtown Portland graphics created by local graphic designer Dan Stiles. The online ads serve two purposes: reinforcing positive feelings about downtown Portland during the holidays as well as a portal to our website. The media buy consisted of online ads with Portland Monthly, Willamette Week and Oregonlive, print with Portland Monthly and The Oregonian, and an outdoor billboard on Highway 217 near Washington Square for the last three weeks in December. Other components of the holiday campaign included a “Downtown Portland Wonderland” scene in the display windows at Target, printed downtown holiday map for shoppers highlighting major promotions and events, and SmartPark Free Parking Sundays on Dec. 3, 10 and 17.

While final results are being tallied, initial feedback shows downtown retailers were pleased with sales and traffic. This was a relatively dry and warm holiday season, which spurred a lot of traffic, and while the safety discussion has been top of mind, shoppers continued to visit. Pioneer Courthouse Square reports a record crowd at Tree Lighting Ceremony on Black Friday, with 30,000 people in attendance.

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10th and Yamhill SmartPark renovation underway

The city of Portland and Portland Bureau of Transportation began renovation work at the 10th and Yamhill SmartPark garage on Jan. 15. The project is slated to conclude in April 2019; the parking facilities will remain open for visitors through the duration of the project.
 
The project will modernize the structure to improve performance and meet current accessibility standards. Improvements include refreshing and enhancing the ground floor retail spaces, upgrading the elevators and stairs, increasing lighting and visibility throughout the garage, and optimizing vehicle and bicycle parking.
 
The garage will remain open during construction with work phased to maximize available parking. We will provide updates about changes in parking availability.
 
Some detours are expected on surrounding sidewalks when closures can’t be avoided. MAX stations will remain open during construction. Boys Fort will move its location just up the street to the corner of SW 10th and Morrison and will be open in February.

For more information, visit: 10thyamhillgaragerenovation.org.

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Pedestrian count up more than 40 percent from 2015

Pedestrian counts took place Dec. 7, 8 and 9, 2017 (Thursday through Saturday) and the results were notably improved over 2015 December counts; 2016 pedestrian counts were cancelled due to snow. Of the 10 corners counted both in December 2015 and December 2017, there was a 41 percent increase in average foot traffic. Weather over the counting period was cold but dry and observed pedestrian activity was mostly comprised of holiday shoppers.
Each of the top corners include major retail destinations:

  • 5th and Morrison with 26,712 pedestrians, up 60 percent over 2015;

  • 6th and Morrison with 21,078 pedestrians, up 57 percent over 2015;

  • 10th and Burnside with 16,964 pedestrians, up 63 percent over 2015; and

  • 10th and Morrison with 15,578 pedestrians, up 75 percent over 2015.


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PDX Pop UP Shop Program

Did you know the Clean & Safe district created and manages the popular PDX Pop Up Shop Program? The program started during the recession in 2009, with property owners providing vacant retail space for free for emerging retail businesses. The program now in its eighth year, turns Portland’s vacant retail space into temporary destinations for local designers and artists to “set up shop” for the season. Participants this year included New Avenues for Youth’s dfrntpigeon clothing line, Portland Saturday Market Indoors, the Chic Coop jewelry and Animal. Plant. Mineral., featuring cashmere hats, home goods and jewelry. The program has been a launch pad for permanent shops, such as Crafty Wonderland, Boys Fort, and Bridge and Burn. Project partners include the Portland Business Alliance, Clean & Safe, Prosper Portland, Standard Insurance and Pioneer Place. The program was quite successful this year; sales over the six week term totaled $99,700, representing a 151 percent increase over sales from last year.

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